Here's how it works:
- 1 Enter the Secret Garden or Clover Lane chat rooms and purchase at least three Bingo Tickets to the relevant Bingo game in order to be eligible to play.
- 2 CM Cupid, the Chat Moderator, will enter a room randomly at any time.
- 3 Choose two numbers and inform CM Cupid what they are.
- 4 Type the word ‘Heart’ into the chat, as well as your numbers, after they have both been called in the Bingo game.
Significant Terms and Conditions
- Bob's Love Hearts chat games run randomly each day from 00:00 UK Time until 23:59 UK Time from 3rd February until 16th February 2025.
- Games will run in the Secret Garden and Clover Lane chat rooms, in The Rodeo and The Stadium Bingo rooms respectively. CM Cupid will appear at least twice a day in the chat rooms to play Bob’s Love Hearts chat games.
- In order to participate in Bob’s Love Hearts chat games, you must purchase a minimum of three tickets for the relevant game from your withdrawable cash balance.
- To win a prize, you must choose two numbers and type them into the chat window before the game starts. Once selected, you cannot change your two numbers during the game. The first player to type ‘Heart’, and both of their chosen numbers, into the chat window will be the winner.
- The winner, as determined by the Chat Moderator, will then pick a heart between 1 and 5 to uncover a prize. The winning player will then be awarded with a cash prize between £1 and £5 or between 10 and 50 Free Tickets.
- All rewards will be credited within 72 hours of the chat game ending and have no attached wagering requirements.
- You can earn a maximum of one prize each day.
- Bob's Love Hearts chat games will run in English language only.
- In the event that a Chat Moderator is absent during a Chat Game, the room will automatically close and the Chat Game will end, resulting in any progress being void.
Full Offer Terms and Conditions
Qualifying
- Bob's Love Hearts chat games run randomly each day from 00:00 UK Time until 23:59 UK Time from 3rd February until 16th February 2025.
- Games will run in the Secret Garden and Clover Lane chat rooms, in The Rodeo and The Stadium Bingo rooms respectively. CM Cupid will appear at least twice a day in the chat rooms to play Bob’s Love Hearts chat games.
- In order to participate in Bob’s Love Hearts chat games, you must purchase a minimum of three tickets for the relevant game from your withdrawable cash balance.
- All Bob’s Love Hearts chat games are held at the discretion of the Chat Moderators. The Chat Moderator's decision in respect of any winner(s) is final.
Calling 'Heart'
- To win a prize, you must choose two numbers and type them into the chat window before the game starts. Once selected, you cannot change your two numbers during the game. The first player to type ‘Heart’, and both of their chosen numbers, into the chat window will be the winner.
- The winner, as determined by the Chat Moderator, will then pick a heart between 1 and 5 to uncover a prize. The winning player will then be awarded with a cash prize between £1 and £5 or between 10 and 50 Free Tickets.
Receiving Your Prize
- All rewards will be credited within 72 hours of the chat game ending and have no attached wagering requirements.
- Where applicable, winning players will be credited with Free Tickets. You will be notified in the Bingo Lobby once your Free Tickets have been credited, where these will be referred to as 'Free Tickets'. You must accept them via the pop-up, if you click 'Decline' then you will not get another chance to accept the Free Tickets.
- Once accepted, you can use the Free Tickets in all Bingo rooms where each ticket costs 10p or less, with the exception of rooms that have a DISCOUNTED feature. Not all rooms may be available at all times. There is an option to buy additional tickets with your cash balance.
- Free Tickets will expire seven days after being credited to your account. You can see the details of your Free Tickets, including the expiry date, in the Bingo Lobby under ‘Free Tickets’.
- Any funds that you deposit after accepting the Free Tickets and/or any winnings earned using your cash balance, can be withdrawn at your discretion without any impact on this offer.
- You can earn a maximum of one prize each day.
General Information
- These terms and conditions are to be read in conjunction with our General Terms and Conditions.
- Bob's Love Hearts chat games will run in English language only.
- In the event that a Chat Moderator is absent during a Chat Game, the room will automatically close and the Chat Game will end, resulting in any progress being void.
- Automatic prize/bonus amounts offered will be calculated using the current currency exchange rate as determined at the sole discretion of bet365. All other prizes/bonus amounts will be calculated using the bet365 currency multiplier table applicable at that time. You can view the bet365 currency multiplier here.
- In an attempt to combat fraudulent activity, bet365 has introduced methods to detect and prevent abuse of this offer. bet365 may ask any customer to provide sufficient documentation and/or verification steps for it, acting reasonably, to be satisfied as to the customer's identity prior to crediting any offer, bonus funds and/or winnings to their account.
- Where any term of the offer is breached or there is evidence of a series of wagers placed by a customer or group of customers, which due to a deposit bonus, enhanced payments or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bet365 may reclaim the bonus or enhanced payment element of such offer, void any wager funded through the offer and/or remove any winnings from such wager. In addition, where there is evidence of such activity, bet365 may levy an administration charge on the customer up to the value of the bonus or enhanced payment towards the administrative costs incurred in identifying and taking action against that activity.
- bet365 may reclaim any bonus amount that has been awarded in error.
- All customer offers are limited to one per person. If bet365 has reasonable grounds to suspect that the bonus or offer is being claimed by or for the benefit of the same person more than once or by a group of people then it may withdraw the availability of any offer or all offers to that customer or group of customers and/or void any wager funded by the bonus and remove any winnings from such wager.
- bet365 may, at any time, make minor amendments to this promotion to correct typos or to improve on clarity or customer experience and may cancel or restrict this promotion for legal, regulatory or technical reasons.
- Employees, officers and directors of bet365, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for the promotion. The same terms shall apply to the direct families of such persons.